East Houston Orthopedics: Dr. David C. Randall, MD at 12930 East Freeway in Houston, Texas

Customer Reviews about East Houston Orthopedics: Dr. David C. Randall, MD

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  Dr. Randall is excellent. He explained the problem in my knee extensively. I went to PT and I feel much better. Another Doctor in Pasadena wanted to operate immediately and I went for a second oppinion. Very happy I chose Dr. Randall.
  June 18, 2017

  by Jordyn Mccann
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  I waited for an hour with my 18 month old son. Dr. Randall's staff didn't have the courtesy to call and say they were running behind. They call me up to the window after several minutes of waiting to charge me for my visit even though they haven't done anything yet and won't know what they'll be doing. The fee is $300. They assure me that this will cover any initial exam along with c-Rays. I finally mentioned that it was getting increasingly more difficult to keep my son entertained, so 20 minutes later I'm placed in a tiny room to wait for the PA. 15 minutes later he comes in and proceeds to read someone else's X-rays, telling me they look normal. After I tell him that those aren't my x-Rays, he does a manual exam of my knee. He finds nothing apparently wron beside the obvious swelling and suggests that x-Rays will likely show nothing irregular as well and suggests an MRI. A week later I find out that my insurance denied the MRI, stating that x-Rays are first required. So Dr.Randalls office called to schedule a second visit for x-Rays and assure me that there will be another fee. I asked if they'd consider including it in the initial $300 because I could have had them done that first day if I hadn't resigned myself to the advice of their professional. They said 'no'. It wasn't a straight 'no'. Instead, it was accompanied by several 'I already told you' and ' I left that in your message' and 'you have to pay again'. No kindness. No common courtesy. Just rude abrasiveness and apparent bother. Save your money. I can't help but think this is a routine tactic to amass more money from their trusting clients.
  January 03, 2017

  by Well-Heeled Mommy
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  I went to Dr.Randall's office one month ago for a severely torn rotator cuff, because of the severity he told me surgery may or may not work. He suggested a cortisone shot. Before I made the 15min trip home I could raise my arm above my head I have not had a problem since. I give him 5 stars because he did not have to give me an alternative he could have just made the surgery money. I appreciate his honesty and the help I received. He has a super personality. His staff was great as well. I would surely refer someone to him.
  November 29, 2016

  by Ida Hightower

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About East Houston Orthopedics: Dr. David C. Randall, MD in Houston