Texas Children's Hospital at 6621 Fannin Street in Houston, Texas

Customer Reviews about Texas Children's Hospital

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  I don't spend time doing these things, but I think it worth for this place. Short answer: IF YOU HAVE TO TAKE YOUR KID TO AN ER DON'T GO TO TEXAS CHILDREN, IT'S A JOKE! A way better place is Women hospital of Texas (Pediatrics). Way way way better! Long Answer: I have been in Texas Children twice with my son. first time in the ER as he swallowed a coin and second time just to do X-rays and blood test. I have been in hospitals in different countries (even public hospitals in my home country) and Texas Children hospital is the worse experience ever. Waiting time is a joke. For the first time I arrived there about 8pm and left about 5am, but I understood as it was in the evening, they had to go look for doctors to do the endoscopy etc, etc. But second time, just blood tests and X ray, the place was empty with nobody before us and it took us 5 hours to leave the place, so I realize it's a real issue. In the ER, the service is very low level as well. There was no drinking water available. I asked water for somebody in there and 30 minutes later I had to ask again as they forgot to bring. The blood test, both times they hurt my kid trying to find his vein in different places, and I had to stop them and ask somebody with experience to do it with kids. During the first time, we were sitting there in the ER room with no information. Waiting, waiting and when I asked something nobody would know anything and they just told me that they would get back to me soon. So, Yesterday my son had another issue and his pediatric (that is not from there) asked me to bring him there to do exams and I decided to raise my concern and say I didn't want to go there, so she sent me to Houston hospital of Women and it's a completely different level! No wait time, blood work done with no pain for the kid and in just 1 attempt, from the valet guy to the nurses, to the doctors all first level service. So I guarantee I will never get back to Texas Children again with other options available.
  May 14, 2017

  by Bruno Boas

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