CVS Pharmacy at 2700 Eldridge Parkway in Houston, Texas

Customer Reviews about CVS Pharmacy

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  Don't fill here. I had something called in last month and pharmacist Kristine refused to take my insurance information over the phone, and she said I needed to bring my card because there is a lot more information on the card that she may need (in reality, all they need are the numbers and you can read it to them). I was going to be at work all week so someone else was going to pick it up for me. They don't have my card, and I wanted the prescription to be ready when they got there. Then she proceeded to argue with me and put me on hold, then gave me a technician who couldn't hear very well who tried to type in the numbers, said they didn't match, and yelled "MAYBE THIS IS WHY THE PHARMACIST TOLD YOU TO BRING YOUR CARD", at which point I thanked her and hung up. I'm no expert in retail pharmacy, but I've asked several past CVS employees who told me that bringing your insurance card was never a policy and that they were just being lazy. So don't fill here unless you like terrible customer service and incompetence. I had my prescription transferred out of that store.
  February 23, 2017

  by Jozy Thai

Opening hours Closed now

Tomorrow: 09:00 am — 07:00 pm

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